FAQs
Frequently Asked Questions
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Authority Health offers family medicine, pediatrics, behavioral health services and more; see services listed for each location.
Call (313) 824-1000.
New patients should arrive to their appointments 30 minutes before their scheduled time. Patients who are already in the Authority Health system should arrive 15 minutes early.
Authority Health accepts most insurances and offers enrollment assistance for individuals without insurance. The insurances that Authority Health accepts can be found here.
Your copayment (copay) is a flat fee that you pay for health care services, in addition to what your insurance covers. You can usually find the amount of your copay listed on your insurance card. You can also contact your insurance company to inquire about the amount of your copay. For example, some HMOs require a $10 copay for each office visit, regardless of the type or level of services provided during the visit.
Your deductible is determined by your insurance plan. It is a specified amount of money that you must pay before your insurance company will pay your claim. For example, some traditional insurance plans require you to have met a deductible before your services are paid. That deductible may be $500 for a single person and $1000 for a family. Any service can be applied against your deductible so that you can meet it.
Medicare covers 80 percent of your visit, and you are responsible for 20 percent. The 20 percent of the visit you are responsible for is called coinsurance. A coinsurance is a type of insurance in which you pay a share of the payment made against the claim. If you have a secondary insurance, it usually covers the 20 percent you are responsible for.
Contact the billing department to assist with any billing-related questions. They can help you understand your statement. They can be reached at 877-520-9033
Yes! We are willing to work out a plan that meets your financial needs and helps to bring your account to a positive status.
responsibilities?
You can find information about patient rights and responsibilities by clicking here.